Best Guru Alternatives
Guru now prices by custom quote with solution engineering included, so smaller people teams wanting a plain internal handbook often compare simpler wikis.
Guru has moved from simple per-user plans to scoped quotes that bundle solution engineering and knowledge architecture work, which smaller teams may not want to pay for. Its strength is answers delivered inside Slack, Teams and Salesforce; people teams that mainly need a policy handbook in one place can find a basic wiki cheaper and easier to run.
Guru and its alternatives at a glance
| Tool | Best for | Starting price |
|---|---|---|
| Guru (current) | Service teams wanting cited AI answers inside Slack and Salesforce | Quote-based (est. ~$25/seat/month billed annually) |
| Document360 | Documentation teams running public and private help sites | Quote-based (est. ~$199-$249/project/month) |
| Confluence | Growing teams moving scattered SOPs into one searchable wiki | $0 (up to 10 users) |
| Helpjuice | SOP-heavy teams preferring flat monthly pricing over per-seat billing | Quote-based |
Service and sales teams that pull verified answers into their daily tools lose the most by leaving. Before switching, export cards along with their verification owners and review dates, since that maintenance history is what keeps content accurate, and many wikis import only the text.
The alternatives buyers shortlist
Document360 is a knowledge base for product documentation and internal help centers, with [Eddy](/software/eddy) AI search, a workflow builder and 60+ integrations.
- Pricing
- Tiered pricing
- Deployment
- Cloud
- Free trial
- Available
Confluence is Atlassian's wiki for team documentation, project pages and meeting notes, closely tied to Jira.
- Pricing
- Per-user pricing
- Deployment
- Cloud
- Free trial
- Available
Helpjuice is a knowledge base for support and internal teams, priced per plan with user caps rather than per seat.
- Pricing
- Tiered pricing
- Deployment
- Cloud
- Free trial
- Available
Questions buyers ask
Why do teams move from Guru to a simple wiki?
Mostly cost and scope. Guru's quotes now include solution engineering and AI knowledge agents, which make sense for support or sales teams answering questions in Slack or Salesforce all day. An HR team publishing a handbook and a few SOPs may not use enough of that to justify the price.